Privacy Policy

1. Who we are

S&D Facility Services Ltd operates the website sdgroup.uk. We are committed to protecting your personal data and handling it responsibly in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, you can contact us via the contact form on our website.

2. What data we collect

The only way we collect personal data through this website is via our contact form. When you submit the form, we may collect:

• Your name
• Your email address
• Your phone number (if provided)
• The content of your message

3. Why we collect it

We collect this information solely to respond to your enquiry. We do not use it for marketing, share it with third parties, or add you to any mailing lists without your explicit consent.

Our lawful basis for processing this data is legitimate interest, specifically to respond to enquiries submitted to us.

4. How long we keep your data

We retain contact form submissions only for as long as necessary to respond to and resolve your enquiry. We do not retain personal data beyond this unless we are legally required to do so.

5. Who we share your data with

We do not sell, rent, or share your personal data with any third parties for marketing purposes. Your data may be processed by our website hosting provider and email service as part of the standard operation of this website, but only to the extent necessary to deliver our service.

6. Cookies

Our website may use basic cookies required for the site to function correctly. We do not use tracking or advertising cookies. You can control cookie settings through your browser at any time.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request that we correct any inaccurate data
• Request that we delete your data
• Object to or restrict how we process your data
• Withdraw consent at any time (where we are processing data based on consent)

To exercise any of these rights, please get in touch using the contact form on our website.

8. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority. You can visit their website at ico.org.uk or call their helpline on 0303 123 1113.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.